Telecom Audit Cost Saving Opportunities

Waste and errors.  We find them and fix them.  And you save!

Due to the complexities of telephone companies billing platforms as well as rapid growth of services, waste and errors are the natural by products.  Here are just some samples of cost-saving opportunities our telecom consultants capture and correct on your behalf.

·   Hidden charges that do not appear on your  bill

·   Overcharges vs. contracted rates

·   Incorrect long distance carrier charges

·   Duplicate charges

·   Charges for unnecessary circuits

·   Charges for services never ordered

·   Charges for cancelled circuits

·   Incorrect taxes or surcharges

Telecom Audit Opportunities

In addition to the kinds of errors listed above, your auditor will uncover other ways to lower your expense.  For example:

·  Billing circuits that are no longer in use—no traffic

·   Contracts that contain rates that can be renegotiated

·   Contracts with unfavorable terms and conditions

·   Over-allocated services (bandwidth exceeds needs)

·   Equipment leases with unfavorable rates and terms

·   Maintenance and service charges

Furthermore, our telecommunications consultants recommend you change carriers only as a last resort.  There are often difficulties and delays in switching service and you could suffer down time.  If it must be, we will consult you to help assure a smooth transition. This is in keeping with the best principles of telecom expense management.

A note on Refund Systems telecom audit philosophy.  Not all telecom expense management companies offer telecom expense management solutions that fit your organization's exact needs.  In fact, many of the vendors offering telecom expense management software approach our auditors to outsource a telecom expense audit for they are usually companies that are more interested in selling telecom software than they are in a traditional invoice audit.  At Refund Systems, we offer telecommunications consulting services that drill down to your specific needs.  Our traditional audit and telecom asset management solution will minimize your cost and maximize your profit. That's why we always say the telecom audit is the foundation of all telecom expense management. In short, we'd rather analyze phone bill than sell software.